Ali Sharafi, Tahereh Abolghasem Mosalman,
Volume 6, Issue 3 (10-2019)
Abstract
Purpose: Today's knowledge-based organizations use knowledge management softwares to accelerate and facilitate their knowledge management processes.But facilitating and accelerating these processes will not be possible, except with knowledge audit, which is the first step of knowledge management. So the purpose of this research is identifying the knowledge audit factors in the knowledge management softwares.
Methodology: This research is applied that done documentary and descriptive-survey method. The statistical population of this research includes 14 Knowledge Management Software’s. The data gathering method is direct observation and data gathering tool check list that made by the researcher. Data analysis was performed variance and mean analysis by SPSS software.
Findings: The findings showed that knowledge audit models emphasized on approaches: 1. Strategies 2. Knowledge management processes 3. Organizational strategies and Processes and 4. Knowledge resources. And factors such as the knowledge perspective, knowledge environment, knowledge health, knowledge gap and knowledge revising less studied in models. Also findings showed that the knowledge management software’s of Andocx, Abaneghan, Net, Pearankar, Laravel, Parnian, Bornapedia, Sepehr Mahan, Hamafaza, MTAshare, Nadine, and Knowledge management systems have good capabilities than the other knowledge management systems. But the factors of knowledge conversion, knowledge nutrition, scoring, sophisticated communities, and knowledge map in these software’s less used than the other factors. In addition, the most uses of knowledge audit factors belongs to the KM systems, and the lowest of it belongs to the NET software. And also, more knowledge management software’s emphasize on the processes of knowledge management and knowledge resources and topics of strategy and culture less used in them.
Conclusion: Results showed that using of knowledge audit factors in knowledge management software’s will be provide, better identify the needs, flows, inventories and knowledge maps, create, organize, share and use of the knowledge in the organizations.
