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Showing 8 results for User Interface
Yaghoub Norouzi,
Volume 0, Issue 0 (5-2022)
Volume 0, Issue 0 (5-2022)
Abstract
| Purpose: The aim of the article is to evaluate the user interface of one hundred international publisher websites based on the innovative B2C business model. Methodology: The study is an applied survey conducted using an evaluative method. The statistical population of the study includes 100 websites of the top international publishers of scientific publications. The research instrument is a researcher-made checklist based on B2C e-commerce model indicators and inspired by Nielsen's (1993) user interface evaluation model and components, including 52 components in three sections: website appearance, content structure reinforcement, and trust and loyalty. Findings: The contact us component and the same site design in different browsers with 98% compliance, the component of having the necessary functionality and the ability to return to the first page on each page with 95% compliance, and the component of ease of font readability with 91% compliance were the most important for the statistical population among the indicators of trust and loyalty, content structure, and visual appeal, respectively. 83% of the statistical population did not use non-text-sound symbols, and in 75% of the statistical population, there was no possibility of surveying sales works. 69% of the statistical population did not have a sales portal or bookstore representative, and the statistical population had the weakest performance in these three indicators among the indicators of visual appeal, trust and loyalty, and strengthening the structure (content), respectively. Conclusion: The None of the top 100 international scientific publication websites fully accommodates the needs of disabled or handicapped audiences, which is a fundamental flaw in the user interface design accessibility index. To address this weakness, it is suggested that the websites studied adhere to the WCAG standard principles. |
Fatima Fahimnia, Parvin Goodarzian,
Volume 1, Issue 1 (4-2014)
Volume 1, Issue 1 (4-2014)
Abstract
Background and Aim: The present investigation intends to compare and review various user interfaces from user standpoint and to ascertain its linkage with user satisfaction.
Method: The research incorporated a descriptive survey of University of Tehran graduate student body. Using a targeted sampling, graduate students from the faculties of chemistry and Biology were selected. The instruments used were: A researcher-constructed questionnaire based on Nielsen’s 10 component model; and QUIS user satisfaction questionnaire. Each database UI were evaluated based on five indicators of general features, search features, retrieval features, display features and user-friendliness.
Results: Findings indicated that with an average of 3.88 the Elsevier database had the highest score. Users surveyed believed that the quality of user interface was in better shape than other UI. One should note that this advantage is not indicative of overall database quality and the relatively better interaction on the part of users could be ascribed to their familiarity with the said database and its resource location process.
Conclusion: The main purpose of designing and developing a database is to accruing user satisfaction in search and retrieval process. Hence User satisfaction directly connected to user interface
Hadi Harati, Fahimeh Babalhavaeji,
Volume 3, Issue 2 (9-2016)
Volume 3, Issue 2 (9-2016)
Abstract
Background and Aim: The main objective of the research is to determine the understanding level of the students of Ferdowsi University of Mashhad in the terms used in user interface of SIMAD library software.
Methods: The study is an applied research with survey descriptive method. Research population was Ferdowsi University of Mashhad, including 24346 students of whom 164 were selected as sample. Data was collected through questionnaire and SPSS software was used as an instrument for the analysis of the data obtained.
Results: The results indicated that the user's level of understanding of terms used in the user interface is not desirable in objective method (23 words investigated). However, regarding subjective method (the items of the Likert scale) the level of understanding is acceptable. Furthermore, the grammar and the length of the phrases used in the user interface do not result in better understanding of the Terms. Finally, there is not a significant difference between students' understanding level of Terms and students' educational level and field of study in both objective and subjective methods.
Conclusion: To design an appropriate user interface for information retrieval systems, the needs and level of comprehension related to the users must be taken into consideration. However, in other to increase the users’ ability in making use of library software, educating the users appears to be of cardinal importance.
Zeinab Sedighi, Alireza Isfandyari-Moghaddam, Atefeh Zarei,
Volume 3, Issue 2 (9-2016)
Volume 3, Issue 2 (9-2016)
Abstract
Purpose: Digital library user interfaces has a determining role in desirable performance of this kind of libraries. Digital Library service providers to the blind and deaf users will have their best performance when the users (deaf and blind users) could have a proper interaction with them. This study aims to evaluate and analyze the criteria related to user interface in digital libraries service provider to the blind and deaf users in the world.
Methodology: This is an applied and evaluative study. This study has been used library research method for extracting criteria and descriptive survey method for everything from evaluating library. A checklist consist of 13 criteria (Screen capabilities, Ability of organizing the screen, Search facilities, Links, Visual symbols and images, Options for customizing the texts, Help services and Tips, Error message alert, Interaction and feedback facilities, user interface Language, User controls, Library resources in various format, Study facilities of retrieved resources from the library) and 109 component is prepared. Then have been finalized by using the Delphi method and completed for each Library. 12 digital library service providers to blind and deaf user in the world perform the population.
Finding: Results of the study showed that the criteria of '' user interface language '' (with 97.92 %) and the criteria of '' user control'' (with 9.67 %) reached the highest and lowest scores respectively. Among the 12 digital libraries investigated worldwide, "Digital library for the blind" with respect 63.53 reached the maximum and "U.S. National Library Service for Blind" with respect 37.62 grasped the minimum levels.
Yaghoub Norouzi, Nayereh Jafarifar, Zahra Bighlari,
Volume 10, Issue 1 (6-2023)
Volume 10, Issue 1 (6-2023)
Abstract
purpose: The article aims to identify and prioritize indicators for evaluating the accessibility capabilities of the user interface in virtual education systems.
Methodology: In step 1, to identify the evaluation indicators from the indicators listed in ISO 9241, a localized checklist was prepared by the virtual education systems inside the country. Then, using the Fuzzy Delphi method and the opinions of experts from the higher education system of Iran in the field of accessibility of education and e-learning systems, the identified indicators were modified and finalized. In the next step, these indicators were prioritized using the BWM method from the point of view of experts, and their importance was determined.
Findings: The final framework of indicators for evaluating the accessibility capabilities of the interaction environment (user interface) of virtual education systems was compiled and prioritized in four general indicators (general guidelines and requirements, inputs, outputs, support services, help, and online documentation) and 24 sub-indices. For this purpose, LINGO software was used. Based on the findings of the research, the component "Compatibility with accessible technologies" won the first rank among all sub-indices. The component "online documentation" was ranked second and "setting accessibility levels" was ranked third. The last rank (rank 24) was awarded to "Camera".
Conclusion: There is no consensus on the standard framework for evaluating the accessibility of virtual education systems. The review of the conducted research showed that there is a research gap in the field of not comprehensively identifying and presenting a comprehensive and coherent picture to evaluate the accessibility of the interaction environment in virtual education systems and it was concluded that to improve the use of virtual education systems, identifying and prioritizing the factors It is necessary to evaluate the accessibility of virtual education systems. The innovation of this article is to provide a comprehensive framework for identifying and prioritizing the accessibility evaluation indicators of the interactive environment in virtual education systems localized for the country. The internet speed in Iran is not high and turning on the camera during virtual classes due to the high volume of the internet it consumes causes disconnection and communication between them. The statistical community of the research was aware of this fact, therefore, according to the existing conditions, they assigned the least weight to this index.
Methodology: In step 1, to identify the evaluation indicators from the indicators listed in ISO 9241, a localized checklist was prepared by the virtual education systems inside the country. Then, using the Fuzzy Delphi method and the opinions of experts from the higher education system of Iran in the field of accessibility of education and e-learning systems, the identified indicators were modified and finalized. In the next step, these indicators were prioritized using the BWM method from the point of view of experts, and their importance was determined.
Findings: The final framework of indicators for evaluating the accessibility capabilities of the interaction environment (user interface) of virtual education systems was compiled and prioritized in four general indicators (general guidelines and requirements, inputs, outputs, support services, help, and online documentation) and 24 sub-indices. For this purpose, LINGO software was used. Based on the findings of the research, the component "Compatibility with accessible technologies" won the first rank among all sub-indices. The component "online documentation" was ranked second and "setting accessibility levels" was ranked third. The last rank (rank 24) was awarded to "Camera".
Conclusion: There is no consensus on the standard framework for evaluating the accessibility of virtual education systems. The review of the conducted research showed that there is a research gap in the field of not comprehensively identifying and presenting a comprehensive and coherent picture to evaluate the accessibility of the interaction environment in virtual education systems and it was concluded that to improve the use of virtual education systems, identifying and prioritizing the factors It is necessary to evaluate the accessibility of virtual education systems. The innovation of this article is to provide a comprehensive framework for identifying and prioritizing the accessibility evaluation indicators of the interactive environment in virtual education systems localized for the country. The internet speed in Iran is not high and turning on the camera during virtual classes due to the high volume of the internet it consumes causes disconnection and communication between them. The statistical community of the research was aware of this fact, therefore, according to the existing conditions, they assigned the least weight to this index.
Saeed Ghaffari, Masoud Bakhtiari,
Volume 11, Issue 1 (6-2024)
Volume 11, Issue 1 (6-2024)
Abstract
Introduction
The purpose of this study is to propose evaluation criteria for assessing the user interface of national digital libraries for Payam Noor University. Payam Noor University's libraries have long preserved human culture and civilization, playing a significant role in the transmission of this culture through generations. As the main organization for a country's libraries, they must adapt to modern responsibilities to impact the development of libraries and information in the nation. Given the significance of designing a suitable user interface and the role of digital libraries at Payam Noor University, there is a need for research in this area. The study compares the user interface of digital libraries at Payam Noor University or selected digital collections with established criteria, identifying the richest library in terms of user interface within the studied community. The research questions include:
1. What is the status of each studied digital library regarding the 10 user interface criteria?
2. How well do the studied libraries adhere to the 10 user interface standards?
3. What is the best user interface recommendation for the digital library web pages of Payam Noor University libraries?
Methods and Materoal
The research uses a survey and descriptive method. The Norozi checklist (2018), which comprises 10 main criteria and 114 sub-components, serves as the research tool. A Delphi panel and descriptive survey method evaluate the libraries. Data collection is achieved through direct observation and scoring each component on the desired web page. The statistical population comprises 10 digital libraries affiliated with Payam Noor University in various countries. The final list of libraries was selected from those with English web pages, found through searches in Europe, North and South America, Asia, and the Pacific. The study's statistical population includes 10 digital libraries in America, Australia, France, Switzerland, New Zealand, Netherlands, Poland, Japan, India, and Italy. The research used the Delphi method and involved interviews with 10 experts. Some digital libraries with only the home page in English or in a non-English language were excluded. Similarly, certain cases, such as databases masquerading as digital libraries, were excluded as they did not meet the study's definition of a digital library.
Table 1. Selected digital libraries
The purpose of this study is to propose evaluation criteria for assessing the user interface of national digital libraries for Payam Noor University. Payam Noor University's libraries have long preserved human culture and civilization, playing a significant role in the transmission of this culture through generations. As the main organization for a country's libraries, they must adapt to modern responsibilities to impact the development of libraries and information in the nation. Given the significance of designing a suitable user interface and the role of digital libraries at Payam Noor University, there is a need for research in this area. The study compares the user interface of digital libraries at Payam Noor University or selected digital collections with established criteria, identifying the richest library in terms of user interface within the studied community. The research questions include:
1. What is the status of each studied digital library regarding the 10 user interface criteria?
2. How well do the studied libraries adhere to the 10 user interface standards?
3. What is the best user interface recommendation for the digital library web pages of Payam Noor University libraries?
Methods and Materoal
The research uses a survey and descriptive method. The Norozi checklist (2018), which comprises 10 main criteria and 114 sub-components, serves as the research tool. A Delphi panel and descriptive survey method evaluate the libraries. Data collection is achieved through direct observation and scoring each component on the desired web page. The statistical population comprises 10 digital libraries affiliated with Payam Noor University in various countries. The final list of libraries was selected from those with English web pages, found through searches in Europe, North and South America, Asia, and the Pacific. The study's statistical population includes 10 digital libraries in America, Australia, France, Switzerland, New Zealand, Netherlands, Poland, Japan, India, and Italy. The research used the Delphi method and involved interviews with 10 experts. Some digital libraries with only the home page in English or in a non-English language were excluded. Similarly, certain cases, such as databases masquerading as digital libraries, were excluded as they did not meet the study's definition of a digital library.
Table 1. Selected digital libraries
| Internet address | Name of the library |
| http://www.nla.gov.au/digicoll/ | National library of Australia (Digital collection) |
| http://memory.loc.gov/ammem/index.html | Ntional library of America |
| http://gallica.bnf.fr/?&lang=EN | National library of France(Digital library) |
| https://www.ehelvetica.nb.admin.ch/pages/main.jsf | National library of swiss(Digital collection) |
| http://ndha-iki.natlib.govt.nz/ndha/pages/Bugs | Newzeland national digital herittage archive |
| http://www.polona.pl/dlibra?action=ChangeLanguageAction&language=en | National digital library of Poland |
| http://www.geheugenvannederland.nl/?/en/homepage | Naional library of netherland |
| http://www.ndl.go.jp/en/ | National Diet Library (digital library of japan) |
| http://paniit.iitd.ac.in/indest/ | Indian national digital library in engineering science and technology |
| http://www.iccu.sbn.it/opencms/opencms/en/main/bdi/index.html | Italian Digital ibrary |
Descriptive statistical methods have been used to analyze the data of this research. The basis of data analysis was the check list, whose scores are based on yes (1) and no (0). Also, due to the quality of some of the sub-components, it was possible that the studied libraries did not comply with them equally, or in other words, absolute presence or absence could not be applied to them. Regarding these components, in addition to two levels of zero and one, 50% of the average score has also been used. The score obtained by each of the studied libraries in relation to each of the components is multiplied by the average of the coefficients obtained (weighted average) by the components from the Delphi panel. It should be noted that the weighted average of each of the components is given in the relevant tables in front of the sub-components related to each of the ten criteria. In the selection of tools, after reviewing the researches, the research of Norozi (2008) was chosen as the basis and it was adapted for the current research by using other researches. In preparing the desired list, he first extracted the most frequent criteria and components after studying the available texts and sources in this field, and then using the opinions of experts and using the method of list verification. This list was used for the present study because it was more complete and comprehensive in terms of the number of criteria to be evaluated and the components mentioned in the field of user interface of digital libraries.
Resultss and Discussion
In the first question, the issue was addressed to what extent is the status of each of the studied digital libraries in terms of the 10 user interface criteria. Out of 10 libraries under review, 8 libraries have managed to get more than 50% points. Digital Library of America with 598/68 points (70.42%), France with 573.56 points (62.09%) and Switzerland with 569.07 points (61.59%) are in the first three positions respectively. have The digital library of Italy is in the last place with 50.366 points (40.14%).
In the second question, it was addressed to what extent each of the 10 criteria of the user interface is observed in the studied libraries. From the obtained information, it has been determined that among the 10 investigated standards, the standard of the user interface language has the highest level of compliance among the standards by obtaining 98.35% of the points of the standard. Another criterion that is in the next position is the criterion of simplicity. Compliance with the components of this standard also seems necessary in terms of facilitating the user's communication with the library in question. The criterion that has received the lowest possible score is the user control criterion, which has received only 6.70% of the score of this criterion. Due to the characteristic of digital libraries in eliminating human factors, there is a need for more consideration in this field. To answer this question, the average of all countries in compliance with each criterion is used.
In the third question, it was discussed that what is the optimal user interface proposal for the digital library web pages for Payamnoor University libraries. However, by looking at the observed components, it is clear that most of the libraries have been successful in complying with the general criteria and most of the points obtained are related to the compliance with the general criteria that are of interest on the website pages and special attention is paid to the criteria that are in the scope of the duties of digital libraries. is not included due to the definitions. As seen in the previous questions, the standard of interface language has had the highest level of compliance. One of the reasons for observing the components of this standard in all libraries could be the fact that the language of these countries is not English, and for this reason, for the convenience and interaction of the user, we have tried to observe the writing notes related to the pages. Also, observing the writing points and brevity of the sentences is one of the important and main categories in the design of web pages. A successful digital library is a library that, despite the complexity of its system, can provide information to users simply and with the least amount of time. Also, by providing different options and facilities, it makes the user unnecessary to go to the library and provides the maximum amount of information for his community. More than half of the studied digital libraries, in the design of their user interface, have observed the evaluated criteria at a level of more than 50%, which should be taken into consideration by the digital libraries of Payam Noor University.
Conclusion:
Digital libraries should be able to improve and accelerate information access methods. The existence of various components of search functionality facilitates this possibility. The existence of different search capabilities is effective in more user interaction. The interaction steps should be in such a way that the loading of the memory is low and short. Due to the fact that the information society is developing rapidly, the time validity of the information may also change rapidly, so one of the important things is to mention the date of updating on the pages of digital libraries. The non-activation of library links is another reason for the library not being up-to-date. Therefore, it is recommended to include the update date on all pages. One of the characteristics of digital libraries is self-service expansion, so appropriate library guidance helps in this goal. Another feature of digital libraries is the elimination of human factors. As a result, it is necessary to have options to ask the librarian. The digital library should be able to provide appropriate guidance to users to enable them to obtain the information they need in the desired formats. The use of a suitable combination of color, font, shading options to distinguish them from nearby options, the use of clear images and symbols, etc., all affect the user's understanding of the system, which has been observed relatively well in the studied libraries. But some options require more attention. Determining mandatory information entry fields allows the user to easily get the desired results, which, based on the findings of this research, has not been observed by any of the libraries. The use of graphics, sound and images is effective on the user's understanding and makes the environment more enjoyable. Personalization, because it identifies the user's needs and successfully solves them, establishes a satisfactory relationship between the user and the system, so in the design of digital libraries, one should be taken into account Users of a computer information system may be different in terms of physical and cognitive abilities, personality characteristics and cultural factors, and these differences should be considered in the design of user interface elements and features so that different groups of users can be satisfied with the computer system. None of the mentioned cases have been taken into consideration in the interface design of the studied libraries, which requires more consideration. Error correction criteria, although they are important for the user's interaction with the system and reducing the user's error during work, are very few in the interface design of the libraries. study, have been considered. The method of writing, announcing and designing error messages to attract the user's attention should be taken into account, considering the elimination of human factors.Users turning to the Internet due to the lack of enough time to visit libraries was one of the reasons for creating digital libraries. Digital libraries have facilitated and accelerated users' access to the required information in order to provide various facilities. But what realizes this goal is a suitable architecture and design in creating a digital library. If the needs of users, the type of society and other factors are taken into consideration in the design of digital libraries, it can be said that the library will reach the desired goals. Due to the fact that in the design of digital libraries, the discussion of user interface is very important in order to eliminate human factors, digital libraries should consider the features related to the user interface in their design. Due to the importance of this discussion, the user interface of different digital libraries need to be continuously evaluated. The present research also aimed to investigate this issue by: "Evaluating the user interface on the English web pages of selected national digital libraries based on the criteria found in the texts and sources". Conducting the research needed criteria so that the evaluation could be done through it. After examining the history related to the research in the field of digital library and user interface, it was observed that despite the studies conducted in the field of user interface, these studies were not conducted in a complete and comprehensive manner and different researchers each have only one or a limited number of criteria. had investigated in the field of different information systems. The only comprehensive work done was Norozi's doctoral thesis (2008) and the researcher finally decided to use his model in the current research. Then, all 114 desired components were evaluated by direct observation on the web pages of the libraries under review. By looking at the observed components, it is clear that most of the libraries have been successful in complying with the general criteria and most of the points obtained are related to the compliance with the general criteria and more than half of the national digital libraries under study, in the design of their user interface, have evaluated the criteria. At a level of more than 50%, it is suggested that the digital libraries of Payam Noor University also use these criteria for more success. Based on the findings of the research, in order to improve the user interface of digital libraries, suggestions are provided for Payam Noor libraries:
1. In addition to observing the general components of the search, it seems necessary to observe the specific components such as proximity search, related keyword suggestion, marking of the search results, in order to save the user's time. And this should be seen in the libraries of Payam Noor University.
2. The existence of the site map facilitates the use of the library for the user.
3. Information display criteria should be given more attention in order to make system information accessible.
4. Reducing the time spent by the user and attracting and maintaining the user need attention. Users expect the elements on the first page to be important, so the existence of a site map, and access to pages with many visitors, are among the necessities.
5. In the design of the user interface of digital libraries, in addition to the criteria that are considered in the design of public websites, special criteria should be given special attention.
Resultss and Discussion
In the first question, the issue was addressed to what extent is the status of each of the studied digital libraries in terms of the 10 user interface criteria. Out of 10 libraries under review, 8 libraries have managed to get more than 50% points. Digital Library of America with 598/68 points (70.42%), France with 573.56 points (62.09%) and Switzerland with 569.07 points (61.59%) are in the first three positions respectively. have The digital library of Italy is in the last place with 50.366 points (40.14%).
In the second question, it was addressed to what extent each of the 10 criteria of the user interface is observed in the studied libraries. From the obtained information, it has been determined that among the 10 investigated standards, the standard of the user interface language has the highest level of compliance among the standards by obtaining 98.35% of the points of the standard. Another criterion that is in the next position is the criterion of simplicity. Compliance with the components of this standard also seems necessary in terms of facilitating the user's communication with the library in question. The criterion that has received the lowest possible score is the user control criterion, which has received only 6.70% of the score of this criterion. Due to the characteristic of digital libraries in eliminating human factors, there is a need for more consideration in this field. To answer this question, the average of all countries in compliance with each criterion is used.
In the third question, it was discussed that what is the optimal user interface proposal for the digital library web pages for Payamnoor University libraries. However, by looking at the observed components, it is clear that most of the libraries have been successful in complying with the general criteria and most of the points obtained are related to the compliance with the general criteria that are of interest on the website pages and special attention is paid to the criteria that are in the scope of the duties of digital libraries. is not included due to the definitions. As seen in the previous questions, the standard of interface language has had the highest level of compliance. One of the reasons for observing the components of this standard in all libraries could be the fact that the language of these countries is not English, and for this reason, for the convenience and interaction of the user, we have tried to observe the writing notes related to the pages. Also, observing the writing points and brevity of the sentences is one of the important and main categories in the design of web pages. A successful digital library is a library that, despite the complexity of its system, can provide information to users simply and with the least amount of time. Also, by providing different options and facilities, it makes the user unnecessary to go to the library and provides the maximum amount of information for his community. More than half of the studied digital libraries, in the design of their user interface, have observed the evaluated criteria at a level of more than 50%, which should be taken into consideration by the digital libraries of Payam Noor University.
Conclusion:
Digital libraries should be able to improve and accelerate information access methods. The existence of various components of search functionality facilitates this possibility. The existence of different search capabilities is effective in more user interaction. The interaction steps should be in such a way that the loading of the memory is low and short. Due to the fact that the information society is developing rapidly, the time validity of the information may also change rapidly, so one of the important things is to mention the date of updating on the pages of digital libraries. The non-activation of library links is another reason for the library not being up-to-date. Therefore, it is recommended to include the update date on all pages. One of the characteristics of digital libraries is self-service expansion, so appropriate library guidance helps in this goal. Another feature of digital libraries is the elimination of human factors. As a result, it is necessary to have options to ask the librarian. The digital library should be able to provide appropriate guidance to users to enable them to obtain the information they need in the desired formats. The use of a suitable combination of color, font, shading options to distinguish them from nearby options, the use of clear images and symbols, etc., all affect the user's understanding of the system, which has been observed relatively well in the studied libraries. But some options require more attention. Determining mandatory information entry fields allows the user to easily get the desired results, which, based on the findings of this research, has not been observed by any of the libraries. The use of graphics, sound and images is effective on the user's understanding and makes the environment more enjoyable. Personalization, because it identifies the user's needs and successfully solves them, establishes a satisfactory relationship between the user and the system, so in the design of digital libraries, one should be taken into account Users of a computer information system may be different in terms of physical and cognitive abilities, personality characteristics and cultural factors, and these differences should be considered in the design of user interface elements and features so that different groups of users can be satisfied with the computer system. None of the mentioned cases have been taken into consideration in the interface design of the studied libraries, which requires more consideration. Error correction criteria, although they are important for the user's interaction with the system and reducing the user's error during work, are very few in the interface design of the libraries. study, have been considered. The method of writing, announcing and designing error messages to attract the user's attention should be taken into account, considering the elimination of human factors.Users turning to the Internet due to the lack of enough time to visit libraries was one of the reasons for creating digital libraries. Digital libraries have facilitated and accelerated users' access to the required information in order to provide various facilities. But what realizes this goal is a suitable architecture and design in creating a digital library. If the needs of users, the type of society and other factors are taken into consideration in the design of digital libraries, it can be said that the library will reach the desired goals. Due to the fact that in the design of digital libraries, the discussion of user interface is very important in order to eliminate human factors, digital libraries should consider the features related to the user interface in their design. Due to the importance of this discussion, the user interface of different digital libraries need to be continuously evaluated. The present research also aimed to investigate this issue by: "Evaluating the user interface on the English web pages of selected national digital libraries based on the criteria found in the texts and sources". Conducting the research needed criteria so that the evaluation could be done through it. After examining the history related to the research in the field of digital library and user interface, it was observed that despite the studies conducted in the field of user interface, these studies were not conducted in a complete and comprehensive manner and different researchers each have only one or a limited number of criteria. had investigated in the field of different information systems. The only comprehensive work done was Norozi's doctoral thesis (2008) and the researcher finally decided to use his model in the current research. Then, all 114 desired components were evaluated by direct observation on the web pages of the libraries under review. By looking at the observed components, it is clear that most of the libraries have been successful in complying with the general criteria and most of the points obtained are related to the compliance with the general criteria and more than half of the national digital libraries under study, in the design of their user interface, have evaluated the criteria. At a level of more than 50%, it is suggested that the digital libraries of Payam Noor University also use these criteria for more success. Based on the findings of the research, in order to improve the user interface of digital libraries, suggestions are provided for Payam Noor libraries:
1. In addition to observing the general components of the search, it seems necessary to observe the specific components such as proximity search, related keyword suggestion, marking of the search results, in order to save the user's time. And this should be seen in the libraries of Payam Noor University.
2. The existence of the site map facilitates the use of the library for the user.
3. Information display criteria should be given more attention in order to make system information accessible.
4. Reducing the time spent by the user and attracting and maintaining the user need attention. Users expect the elements on the first page to be important, so the existence of a site map, and access to pages with many visitors, are among the necessities.
5. In the design of the user interface of digital libraries, in addition to the criteria that are considered in the design of public websites, special criteria should be given special attention.
Yaghoub Norouzi, Sima Tarashi, Narehreh Jafarifar,
Volume 11, Issue 2 (9-2024)
Volume 11, Issue 2 (9-2024)
Abstract
A museum website is an online platform created by a museum to provide information about its collections, exhibitions, programs, and services. The website serves as an important tool for engagement, allowing both local visitors and distant audiences to connect with the museum’s officials. The Persian web pages of Iranian museums play a crucial role. Persian web pages help catalog and document Iranian artifacts, ensuring that cultural heritage is preserved for future generations. They serve as educational platforms, providing information about the cultural significance and history of the items in their collections. By showcasing exhibits and events, these websites can attract both domestic and international tourists interested in Iranian culture and history. They facilitate cultural exchange by providing insights into Iranian traditions, encouraging global visitors to explore Iran's cultural treasures. Persian web pages allow for better outreach to the Persian-speaking population, ensuring that the museum information is easily accessible to locals. They enable museums to engage with the public through online exhibits, virtual tours, and interactive content, making them more accessible to those unable to visit in person. Academics and students can use these web pages as valuable resources for research on Persian art, history, and archaeology. They often provide access to digital archives, scholarly articles, and other resources to support education and research efforts. Museums can announce community events, workshops, and educational programs, fostering a sense of community involvement. By highlighting local culture and history, these web pages help reinforce a sense of national identity and pride among Iranians. Persian web pages support the use of the Persian language, promoting literacy and engagement among Persian speakers. They provide information that is culturally relevant and linguistically accessible for Iranian citizens, particularly in regions where other languages may dominate. Therefore, Persian web pages of Iranian museums are vital for promoting cultural heritage, enhancing tourism, facilitating research, engaging communities, and ensuring that the rich history of Iran is preserved and shared with the world. Evaluating the user interface of Persian web pages for Iranian museums is essential for several reasons:
- Cultural Significance: Museums are custodians of culture and heritage. A well-designed interface can effectively represent and communicate cultural values and historical narratives.
- User Experience: A user-friendly interface enhances the visitor experience, making it easier for users to access information about exhibits, events, and educational resources.
- Accessibility: Evaluating the interface helps ensure that it is accessible to a diverse audience, including those with disabilities, ensuring that everyone can engage with the museum’s offerings.
- Information Dissemination: Museums play a crucial role in education. An effective interface helps disseminate information about collections, research, and educational programs efficiently.
- Tourism Promotion:An attractive and functional website can promote tourism, attracting both domestic and international visitors to Iranian museums and cultural sites.
- Technological Advancements: With the rapid development of web technologies, it’s important to regularly evaluate and update interfaces to meet current standards and user expectations.
- Feedback Mechanism: Evaluation can provide insights into user preferences and behaviors, allowing museums to refine their digital strategies and improve overall engagement.
In conclusion, the evaluation of user interfaces is crucial for enhancing the effectiveness and appeal of museum web pages and ensuring that they serve their educational and cultural missions. The present study was carried out with the aim of evaluating the user interface of the Persian web pages of Iranian museums and comparing them with the criteria found in the texts and sources. Evaluating the user interface of museum websites can provide valuable insights for both designers and users. Present Findings Illustrate the strengths and weaknesses of the current websites. Provides practical suggestions for improvement. This approach not only highlights the current status but also aims at enhancing the user experience in the future.
Methods and Materoal
The research is of an applied type and it was carried out by a survey method of the type of Heuristic Evaluation. The statistical population of the research includes 10 museum websites under the supervision of the Ministry of Cultural Heritage of Iran which include:
Methods and Materoal
The research is of an applied type and it was carried out by a survey method of the type of Heuristic Evaluation. The statistical population of the research includes 10 museum websites under the supervision of the Ministry of Cultural Heritage of Iran which include:
- Iran Communication Museum: https://www.ict.gov.ir/tour/IranCommunicationMuseum/
- Razavi Museum: https://museum.razavi.ir/
- Malek Museum: http://malekmuseum.org/
- Iran national Museum: https://irannationalmuseum.ir/fa/
- Sa'dabad Museum Complex: http://sadmu.ir/
- Niavaran Museum: http://www.niavaranmu.ir/
- Golestan Museum: http://www.golestanpalace.ir/
- Tehran Museum of Contemporary Art: https://galleryinfo.ir/
- National Museum of the Islamic Revolution and Holy Defense: https://iranrhdm.ir/
- Iranian National Museum of Medical Sciences History: https://museum.tums.ac.ir/
The research tool is the evaluation list based on the criteria found in the texts and sources including 10 main indicators (search, Cohesion, guidance, Show information, Page design, navigation, User interface language, Simplicity, User control, Error correction) and 103 sub-components. Here’s an elaboration on each of the 10 indicators specifically regarding the user interface of Iranian museum websites:
- Searching
- Accessibility: The search bar should be prominently placed, often at the top of the page, to ensure users can easily find it.
- Relevancy: The search results should be accurately related to user queries, featuring filtering options for better refinement (e.g., categories like exhibits, events, or collections).
- Consistency
- Consistent Design: Elements such as fonts, colors, and icons should remain the same across all pages, facilitating an intuitive experience.
- Unified Message: The website should consistently reflect the museum's themes (e.g., art, history) in both content and visual design.
3. Guidance
- Supportive Resources: There should be a dedicated section for user assistance, possibly including FAQs and tips on how to navigate the site.
- Clear Pathways: Guides or prompts should be available to help users navigate complex information or sections, enhancing overall orientation.
4. Presentation
- Effective Communication: Information should be presented in a straightforward manner, avoiding overly complex language.
- Engaging Visuals: The use of high-quality images and multimedia should enhance content comprehension and engagement, making exhibits come alive.
5. Design
- Visual Appeal: The design should authentically reflect the museum’s identity and cultural significance, employing a harmonious color palette and suitable typography.
- Logical Layout: Content should be arranged in a way that follows a natural reading order, ensuring that users can scan and find information quickly.
6. Navigation
- Intuitive Paths: Users should navigate seamlessly through sections, with clear labels for each category.
- Utilization of Breadcrumbs: Breadcrumb navigation helps users understand their current position on the website and easily backtrack if needed.
7. Language
- Cultural Relevance: The language used should resonate with both local users and international visitors, with translations where necessary.
- Clarity and Simplicity: Technical terms should be minimized or clarified to ensure accessibility for all users, including those who may not be experts.
8. Simplicity
- Uncluttered Design: The interface should prioritize essential information and minimize distractions, leading to easier navigation.
- Focus on Key Functions: Critical features like ticket booking or exhibit details should be straightforward and easy to access.
9. User Control
- Customization Options: Users should be able to adjust settings (like text size or language) to fit their preferences.
- Easy Navigation: The site should allow for quick changes between sections without losing previously entered data or context.
10. Error management (recovery)
- User-Friendly Feedback: When an error occurs (like a broken link), users should receive a clear message explaining the issue and offering solutions.
- Recovery Options: Users should have straightforward options to undo actions, such as going back to previous pages or reattempting forms without re-entering all data.
By focusing on these indicators, Iranian museum websites can enhance their usability and create a more engaging experience for visitors, helping to promote cultural heritage effectively.
For each index, a score between 1 and 3 was considered according to the degree of importance, and in this way, the criteria compiled in the list were ranked with 3 degrees of importance. The points obtained by each of the studied museum sites in relation to each of the components were multiplied by the average coefficients obtained (weighted average of the criteria) by the components from the Delphi panel. It should be noted that in this research, the final rank of the following indicators was obtained based on the Delphi panel presented in the doctoral dissertation of Hariri & Norouzi (2011). Data collection was done using the direct observation method, in this way, each of the components of the user interface design evaluation list was examined on the website page under study and the points obtained from it were recorded. Scores were given based on yes, present (1) and no, not present (0). Also, due to the quality of some of the sub-components, it was possible that the studied site did not comply with them equally, or in other words, absolute presence or absence could not be applied to them. Regarding these components, in addition to two levels, i.e. zero and one, 50% of the average score was also used. Wilcoxon signed-rank test and Friedman test were used to analyze the data. Excell, SPSS, Oegin pro Origin lab software were used.
Resultss and Discussion
Indicator: Simplicity with average compliance 100 % , Indicator: Error management (recovery) with average compliance 98.13 %, Indicator: language with average compliance 97.51 %, Indicator: design with average compliance 73.92 %, Indicator: consistency with average compliance 63.03 %, Indicator: Guidance with average compliance 61.22 %,Indicator: presentation with average compliance 50.36 %, Indicator: navigation with average compliance 48.89 %, Indicator: Searching with average compliance 26.83 % and Indicator: User control with average compliance 21.90 %, has been observed by ten museum websites under study respectively. Therefore, The findings showed that among the 10 main indicators, the criteria of simplicity, Error management (recovery) and language scored 100%, 98.13% and 97.51%, respectively. The criteria of User control and Searching had the lowest compliance with the components of the evaluation list with 21.9% and 26.83%, respectively.Among the statistical population. Niavaran Museum site had the highest level of quality compliance with 71.71% . National Museum of the Islamic Revolution and Holy Defense with 68.55%, Iran national Museum with 68.03%, Iranian National Museum of Medical Sciences History with 67.96%, Razavi Museum with 67.7%, Malek Museum with 66.73%, Sa'dabad Museum Complex with 66.73%, Golestan Museum with 66.59%, Tehran Museum of Contemporary Art with 55.27%, Iran Communication Museum with 42.52 were placed in the next positions.Iran Communication Museum had the lowest level of quality compliance with the evaluation list with 42.52%.
Conclusion
Friedman test is one of the famous non-parametric tests that was used to determine the order of importance of the factors mentioned in the research and to rank the sites. In Friedman test, since the answers are interdependent, comparison can be made in terms of rank. For this reason, Friedman test was used to rank the websites of the studied museums in compliance with the criteria. The results of the investigation of the Friedman test showed that Niavaran Museum Website with a graded average 6.65, National Museum of the Islamic Revolution and Holy Defense Website with a graded average 6.5, Iranian National Museum of Medical Sciences History Website with a graded average 6.45, Razavi Museum Website with a graded average 6.35, Iran national Museum Website with a graded average 6.1, Malek Museum Website with a graded average 5.8, Sa'dabad Museum Complex Website with a graded average 5.8, Golestan Museum Website with a graded average 5.75, Tehran Museum of Contemporary Art Website with a graded average 4 and Iran Communication Museum Website with a graded average 1.6 won the first to 10th rank respectively. Results Wilcoxon signed-rank test showed Among the ten indicators of the user interface evaluation list in the studied museum websites, Simplicity Criterion fully complied; Criteria: Guidance, presentation, navigation on average, more than 50% have been observed; criterias: Searching, Consistency, Design, Language, User control, Error management (recovery)on average, less than 50% have been observed. The results of the investigation of the research hypothesis showed that the studied museum sites differ in respect of user interface evaluation indicators, and the websites of the studied museums have acted differently in terms of compliance with the indicators. Therefore, it was concluded that the user interface designers of each of the sites did not have similar approaches. In order to achieve unity and success as much as possible, it is suggested that a working group be formed to share knowledge and skills among the relevant officials of the studied museums, so as to improve the existing situation. The evaluation list presented in the current research can be adapted for other Iranian museum websites and can be considered by the stakeholders as a proposed model of the user interface.
- Unified Message: The website should consistently reflect the museum's themes (e.g., art, history) in both content and visual design.
3. Guidance
- Supportive Resources: There should be a dedicated section for user assistance, possibly including FAQs and tips on how to navigate the site.
- Clear Pathways: Guides or prompts should be available to help users navigate complex information or sections, enhancing overall orientation.
4. Presentation
- Effective Communication: Information should be presented in a straightforward manner, avoiding overly complex language.
- Engaging Visuals: The use of high-quality images and multimedia should enhance content comprehension and engagement, making exhibits come alive.
5. Design
- Visual Appeal: The design should authentically reflect the museum’s identity and cultural significance, employing a harmonious color palette and suitable typography.
- Logical Layout: Content should be arranged in a way that follows a natural reading order, ensuring that users can scan and find information quickly.
6. Navigation
- Intuitive Paths: Users should navigate seamlessly through sections, with clear labels for each category.
- Utilization of Breadcrumbs: Breadcrumb navigation helps users understand their current position on the website and easily backtrack if needed.
7. Language
- Cultural Relevance: The language used should resonate with both local users and international visitors, with translations where necessary.
- Clarity and Simplicity: Technical terms should be minimized or clarified to ensure accessibility for all users, including those who may not be experts.
8. Simplicity
- Uncluttered Design: The interface should prioritize essential information and minimize distractions, leading to easier navigation.
- Focus on Key Functions: Critical features like ticket booking or exhibit details should be straightforward and easy to access.
9. User Control
- Customization Options: Users should be able to adjust settings (like text size or language) to fit their preferences.
- Easy Navigation: The site should allow for quick changes between sections without losing previously entered data or context.
10. Error management (recovery)
- User-Friendly Feedback: When an error occurs (like a broken link), users should receive a clear message explaining the issue and offering solutions.
- Recovery Options: Users should have straightforward options to undo actions, such as going back to previous pages or reattempting forms without re-entering all data.
By focusing on these indicators, Iranian museum websites can enhance their usability and create a more engaging experience for visitors, helping to promote cultural heritage effectively.
For each index, a score between 1 and 3 was considered according to the degree of importance, and in this way, the criteria compiled in the list were ranked with 3 degrees of importance. The points obtained by each of the studied museum sites in relation to each of the components were multiplied by the average coefficients obtained (weighted average of the criteria) by the components from the Delphi panel. It should be noted that in this research, the final rank of the following indicators was obtained based on the Delphi panel presented in the doctoral dissertation of Hariri & Norouzi (2011). Data collection was done using the direct observation method, in this way, each of the components of the user interface design evaluation list was examined on the website page under study and the points obtained from it were recorded. Scores were given based on yes, present (1) and no, not present (0). Also, due to the quality of some of the sub-components, it was possible that the studied site did not comply with them equally, or in other words, absolute presence or absence could not be applied to them. Regarding these components, in addition to two levels, i.e. zero and one, 50% of the average score was also used. Wilcoxon signed-rank test and Friedman test were used to analyze the data. Excell, SPSS, Oegin pro Origin lab software were used.
Resultss and Discussion
Indicator: Simplicity with average compliance 100 % , Indicator: Error management (recovery) with average compliance 98.13 %, Indicator: language with average compliance 97.51 %, Indicator: design with average compliance 73.92 %, Indicator: consistency with average compliance 63.03 %, Indicator: Guidance with average compliance 61.22 %,Indicator: presentation with average compliance 50.36 %, Indicator: navigation with average compliance 48.89 %, Indicator: Searching with average compliance 26.83 % and Indicator: User control with average compliance 21.90 %, has been observed by ten museum websites under study respectively. Therefore, The findings showed that among the 10 main indicators, the criteria of simplicity, Error management (recovery) and language scored 100%, 98.13% and 97.51%, respectively. The criteria of User control and Searching had the lowest compliance with the components of the evaluation list with 21.9% and 26.83%, respectively.Among the statistical population. Niavaran Museum site had the highest level of quality compliance with 71.71% . National Museum of the Islamic Revolution and Holy Defense with 68.55%, Iran national Museum with 68.03%, Iranian National Museum of Medical Sciences History with 67.96%, Razavi Museum with 67.7%, Malek Museum with 66.73%, Sa'dabad Museum Complex with 66.73%, Golestan Museum with 66.59%, Tehran Museum of Contemporary Art with 55.27%, Iran Communication Museum with 42.52 were placed in the next positions.Iran Communication Museum had the lowest level of quality compliance with the evaluation list with 42.52%.
Conclusion
Friedman test is one of the famous non-parametric tests that was used to determine the order of importance of the factors mentioned in the research and to rank the sites. In Friedman test, since the answers are interdependent, comparison can be made in terms of rank. For this reason, Friedman test was used to rank the websites of the studied museums in compliance with the criteria. The results of the investigation of the Friedman test showed that Niavaran Museum Website with a graded average 6.65, National Museum of the Islamic Revolution and Holy Defense Website with a graded average 6.5, Iranian National Museum of Medical Sciences History Website with a graded average 6.45, Razavi Museum Website with a graded average 6.35, Iran national Museum Website with a graded average 6.1, Malek Museum Website with a graded average 5.8, Sa'dabad Museum Complex Website with a graded average 5.8, Golestan Museum Website with a graded average 5.75, Tehran Museum of Contemporary Art Website with a graded average 4 and Iran Communication Museum Website with a graded average 1.6 won the first to 10th rank respectively. Results Wilcoxon signed-rank test showed Among the ten indicators of the user interface evaluation list in the studied museum websites, Simplicity Criterion fully complied; Criteria: Guidance, presentation, navigation on average, more than 50% have been observed; criterias: Searching, Consistency, Design, Language, User control, Error management (recovery)on average, less than 50% have been observed. The results of the investigation of the research hypothesis showed that the studied museum sites differ in respect of user interface evaluation indicators, and the websites of the studied museums have acted differently in terms of compliance with the indicators. Therefore, it was concluded that the user interface designers of each of the sites did not have similar approaches. In order to achieve unity and success as much as possible, it is suggested that a working group be formed to share knowledge and skills among the relevant officials of the studied museums, so as to improve the existing situation. The evaluation list presented in the current research can be adapted for other Iranian museum websites and can be considered by the stakeholders as a proposed model of the user interface.
Rahman Marefat, F Fatemeh Bazzi, Ghasem Azadi,
Volume 11, Issue 4 (1-2025)
Volume 11, Issue 4 (1-2025)
Abstract
Background and purpose: The user interface is an intermediary between humans and the computer environment, focusing on graphical elements and design criteria to ensure user satisfaction and meet user expectations. This research has reviewed Persian articles published in the field of user experience in symbols and visual signs in website and application graphics.
Method: This research was conducted based on the prism method, with the aim of a systematic review. Research studies that have focused on optimizing user experience while using websites and applications have been the main criteria for selection to be analyzed and reviewed in this descriptive-analytical research. After the initial search, the number of 86 articles published in Persian language databases and publications as well as conferences in this field were obtained, and after screening, 61 articles were selected for study and analysis. The articles were found by searching for the following keywords: website graphics, user experience, website design, graphical user interface, user interface design, visual elements, site visual symbols, user interaction with site, and user-centered design in the mentioned information databases and publications.
Findings: In general, 132 researchers worked in this field, of which 83 are men and 49 are women. The participation rate of men (63%) and women (37%) was measured. Three librarianship and information publications with the frequency of 9 articles, human and information interaction with 8 articles and national studies of librarianship and information organization with 7 articles were the most sources of article publishers in the field of user experience in icons and visual symbols in website and application graphics. Although it is customary to use all three quantitative, qualitative and combined approaches among researchers in the field of user experience in the symbols and visual signs in website and application graphics, but most of the researches conducted in this field have used survey methods and quantitative approach.
Conclusion: The thematic analysis of published sources in the subject area of user experience in symbols and visual signs in website and application graphics showed that the authors of this area have published works in this area in 26 thematic areas. Out of a total of 61 articles, the most published articles were 33 scientific research articles (54.1 percent) and the least type of conference articles were 10 articles (16.3 percent). The highest frequency of words in the 61 articles reviewed was related to the term "user interface" (with a frequency of 28 cases), "web" (with a frequency of 23 cases), "library" (with a frequency of 13 words), and "computer" (with a frequency of 12 repetitions) in the text. Among qualitative research studies, only action research, phenomenology, and interpretive methods have garnered the attention of researchers in this field. Additionally, some researchers have utilized mixed or combined methods. Review and promotional articles included a total of 18 articles (29.6 percent) out of a total of 61 articles. Overall, the findings of this research indicated that most of the studies reviewed utilized survey methods and a quantitative approach. The thematic analysis of published resources in the field of user experience concerning symbols and visual signs in website and application graphics revealed that authors in this area have addressed topics such as apps, applications, customer feelings and perceptions, graphical user interfaces, mobile games, databases, cognitive research, user experience, human-computer interaction, mobile phones, computers, eye trackers, interactive media, Persian script, graphical user interface design, website design, digital visual culture, media technology, usability of user interfaces, digital libraries, website quality, computer graphics, search engines, visual symbols and indicators, digital interactive art, interface environment vocabulary, and display features in their articles and works. Awareness of the identified domains reveals the research gaps within this field. Researchers in human-information interaction can focus on axes that previous researchers have paid less attention to. Furthermore, exploring this topic in international articles is an important area for study, and its results can be compared with the findings of the current research. Attention to graphical signs and symbols and identifying user needs helps the designer create websites and applications that meet user needs and expectations.
Method: This research was conducted based on the prism method, with the aim of a systematic review. Research studies that have focused on optimizing user experience while using websites and applications have been the main criteria for selection to be analyzed and reviewed in this descriptive-analytical research. After the initial search, the number of 86 articles published in Persian language databases and publications as well as conferences in this field were obtained, and after screening, 61 articles were selected for study and analysis. The articles were found by searching for the following keywords: website graphics, user experience, website design, graphical user interface, user interface design, visual elements, site visual symbols, user interaction with site, and user-centered design in the mentioned information databases and publications.
Findings: In general, 132 researchers worked in this field, of which 83 are men and 49 are women. The participation rate of men (63%) and women (37%) was measured. Three librarianship and information publications with the frequency of 9 articles, human and information interaction with 8 articles and national studies of librarianship and information organization with 7 articles were the most sources of article publishers in the field of user experience in icons and visual symbols in website and application graphics. Although it is customary to use all three quantitative, qualitative and combined approaches among researchers in the field of user experience in the symbols and visual signs in website and application graphics, but most of the researches conducted in this field have used survey methods and quantitative approach.
Conclusion: The thematic analysis of published sources in the subject area of user experience in symbols and visual signs in website and application graphics showed that the authors of this area have published works in this area in 26 thematic areas. Out of a total of 61 articles, the most published articles were 33 scientific research articles (54.1 percent) and the least type of conference articles were 10 articles (16.3 percent). The highest frequency of words in the 61 articles reviewed was related to the term "user interface" (with a frequency of 28 cases), "web" (with a frequency of 23 cases), "library" (with a frequency of 13 words), and "computer" (with a frequency of 12 repetitions) in the text. Among qualitative research studies, only action research, phenomenology, and interpretive methods have garnered the attention of researchers in this field. Additionally, some researchers have utilized mixed or combined methods. Review and promotional articles included a total of 18 articles (29.6 percent) out of a total of 61 articles. Overall, the findings of this research indicated that most of the studies reviewed utilized survey methods and a quantitative approach. The thematic analysis of published resources in the field of user experience concerning symbols and visual signs in website and application graphics revealed that authors in this area have addressed topics such as apps, applications, customer feelings and perceptions, graphical user interfaces, mobile games, databases, cognitive research, user experience, human-computer interaction, mobile phones, computers, eye trackers, interactive media, Persian script, graphical user interface design, website design, digital visual culture, media technology, usability of user interfaces, digital libraries, website quality, computer graphics, search engines, visual symbols and indicators, digital interactive art, interface environment vocabulary, and display features in their articles and works. Awareness of the identified domains reveals the research gaps within this field. Researchers in human-information interaction can focus on axes that previous researchers have paid less attention to. Furthermore, exploring this topic in international articles is an important area for study, and its results can be compared with the findings of the current research. Attention to graphical signs and symbols and identifying user needs helps the designer create websites and applications that meet user needs and expectations.
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