The purpose of present study was to investigate the effect of social responsibility on emotional and behavioral responses of tourists after failure of services in four-star and five-star hotels. The research method is practical  obgectively and descriptive and analytical methodology. The statistical population of the study was contained tourists who visited four-star and five-star hotels, and the sample size was estimated 384 people by the Cochran formula, sampling method was simple random. The data gathering tool was the questionnaire whose validity and reliability were confirmed. For investigating and testing of the research hypotheses was used structural equation modeling in the software environment, pls. The results of the research indicated that social responsibility has a positive and significant effect on loyalty, satisfaction and trust of tourists. In addition, findings showed that the satisfaction and trust of tourists have a positive and significant effect on their loyalty.

Religious tourism, as one of the ways of development, cultural exchange and social interaction between nations can have many benefits for any society today. Enjoying indigenous cultures and local religious ethics is an important factor in attracting tourists. The city of Khorramabad has special religious ethics, such as the celebration of gellmalli in the Ashura Day and the chehell manbarr in Tasoa day, which can have a profound effect on this. Therefore, the present article, using descriptive-analytical method, and questionnaire, interview and observation tools, and with the assumption that indigenous religious-cultural ethics increase the value and importance of tourist attractions at the destination, has attempted to survey the role of chehell manbarr in tourism development of  Khorramabad city. The results of one sample T-test at the significant level of 0.000 indicate the impact of all three indicators of abilities and potentials in the chehell manbarr, visual beauties and custodians of urban organizations such as Culture and Islamic Guidance, Municipalities and other related organizations Is above average; Also according to the results of one-way analysis of variance at the error level below 0.05% , it is vary the effect of the index of abilities and potentials in the chehell manbarr ceremonies, and the effect of metropolitan organizations such as culture and Islamic guidance and municipality according to the educational levels of the respondents. However, the results of one-way analysis of variance for the extent of visual beauties on tourism inclination are similar at the educational level of the respondents. The results of regression analysis at the significant level of 99% show that all three variables of keeping of urban organizations such as culture and Islamic guidance during the chehell manbarr ceremonies, the abilities and potentials in the chehell manbarr ceremonies and the creation of visual beauties have a direct and significant effect on the tendency to Tourism and motivation for future trips.

In recent years, one of the main approaches to rural development and increasing the well-being of rural households is the development of rural tourism. Because tourism development can play an important role in the well-being of households as well as in rural livelihoods. The aim of this study was to investigate the effects of tourism on improving the welfare of coastal villages in Chabahar. The present research is a descriptive-analytical approach. The statistical population of rural households is Chabahar (N = 3720). Using Cochran formula and quota sampling method, 280 households in 6 coastal villages with tourist attractions are selected as samples. To analyze the data and to answer the research questions, unlimited exploratory co-univariate test, variance analysis and multivariate regression were used. The results showed that in terms of economic welfare indicators, tourism had the most effects on seasonal employment, income growth, housing development, and local economy mobility. In terms of social welfare indicators, tourism has the most impact on improving leisure time, changing lifestyle and lifestyle, developing health facilities, and increasing the sense of belonging to local people. Also, the results showed that tourism in the villages of the study area had significant effects on the economic and social well-being of rural households, but compared with social indicators, tourism had the most impact on economic well-being and its indicators. In line with the findings of the research, suggestions were made regarding the development of rural tourism and the welfare of rural households.

Nowadays, tourism, as one of the key components, has a special role in developing societies and countries. Here, urban tourism - as a significant parts of the tourism industry - has a special place in improving the economic and cultural development of cities and has turned into one of the most important, exchange yielding, and income creating industries. Nevertheless, the development of this industry in cities faces some challenges and problems. This calls for a new and integrated planning to take advantage of opportunities and face the challenges ahead. Future studies can take very effective steps in planning for the development of urban tourism and mapping out the desired future of tourism, and by presenting proper solutions, it can stop the emergence of challenges and the realization of an undesirable future. This study was working towards in line with this purpose. In the present study, using Delphi technique, 36 factors were identified as the primary factors affecting the future of the development of urban tourism in Khoy. The structural analysis method was used with the help of MicMac software to extract key factors, where 12 factors were selected as key factors. Then, the probable situations were defined for each key factor. In the next step, to measure the effectiveness of the occurrence of the status of each of the factors on the occurrence or non-occurrence of other factors, a 33 × 33 matrix was designed and given to the experts. Finally, to compile probabilistic scenarios and to identify desirable scenarios, the data for this matrix were introduced into the scenario software. ScenarioWizard software reported 1406 poor scenarios, 4 strong scenarios and 13 credible scenarios by performing the needed analyses. Examining the credible scenarios showed a relative ruling of static, critical and undesirable situations over the desirable and ideal situations. Apart from the first scenario with desirable and progressive features, the rest of the scenarios do not show a desirable future in minds for the development of tourism in Khoy. 

Tourism is now considered as one of the most important income industries of the world. Tourism as one of the main and basic approaches can be used in solving problems resulted from unemployment problems and downturn in different countries and the twenty-year vision of Iran specially consider tourism and attracting tourists. The huge volume of the tourists in the world are religious tourists and most of these religious tourists choose Mehran international border for entry and exit from Iran for doing pilgrimage and their religious affairs due to being safe and vicinity to The Holy of Holies in Iraq. This research aims at designing and explaining religious tourism model in Mehran International Border. Having determining the sample size qualitatively via snowball method, 14 experts of religious tourism including academics and trustees of religious tourism were recognized and they were interviewed directly and the research findings showed that religious tourism pattern in Mehran International Border has six main components including casual conditions (religious and tribal communities, provincial infrastructures, common border of Iraq and vicinity to The Holy of Holies, advertisements) categories (tourism and its subcategories, religious places in Iran and Iraq, security) grounds (commercial free zone in Mehran welfare and health services, economic part of religious tourism), interferer factors (political factors, conveying affairs to non-governmental sector, weather changes), strategies (cooperating with educational centers and universities, increasing governmental investing, using capacities of religious days) consequences & results (income and creating jobs, people’s persistence in border and non-immigration, cultural development of province, destruction of environmental, road and jungles of province) which could be introduced as a proper pattern for religious tourism in Mehran International Border according to the opinion of experts.

Keywords: tourism, religious tourism, pilgrimage, Mehran International Border.

Considering the factors affecting the conversion of places and destinations to the tourism brand of the prevalence of tourism development in each region. Because these factors play an important role in the conversion of tourism destinations, and on the other hand, the conversion of a destination to its tourism brand is also a factor in developing more tourism in purposes. Considering the importance of this issue, the present study aimed to investigate the factors and stimuli effect on increasing the transformation of urban and rural areas to tourism brand in Guilan province. The present research is in terms of purpose, applied and method of doing it. The data collection tool and the questionnaire and interview information. The statistical population of the research is experts and tourism specialists in Guilan province, using targeted sampling method, 50 experts were selected as samples. To answer the research questions, the binary logistics model and qualitative analysis were used. The results of the research indicate that linear and meaningful communication has existed with the factors and stimuli of the research with the conversion of urban and rural places to the tourism brand. Also, the results showed that among the five factors in question, three factors of diversity of job opportunities, culture and natural assets and local infrastructure have had the most effects on the transformation of urban and rural areas in Guilan province for tourism brand.

Geotourism is one of the important types of ecotourism with a responsible and conservation-oriented approach that emphasizes the popularization of earth sciences and the cultural, social, and economic development of the local community. In order to evaluate and explain the geotourism conditions of a region and the capabilities of a destination to become a geopark, it is necessary to present and explain the optimal and desirable model for the development of geotourism destinations. Firouzkouh County, with its numerous earth heritage assets, is considered one of the areas susceptible to geotourism. Given the high potential of geotourism for development as a geopark and the lack of necessary utilization of these capabilities in the development of the county, it is necessary to present an optimal model for analyzing the development of geopark capabilities in the county. In this research, through library and survey methods and using geotourism evaluation methods including the Facilas method, the GAM method, and the terrestrial diversity sites method, the county's geosites were evaluated and analyzed from the perspective of different values. The results show that most of the geosites in the region, despite their high representation, educational potential, and aesthetic value, have a weak connection with the local community, and their vulnerability and risk of extinction are increasing. Also, from the perspective of assessing the geopark capabilities, it was determined that this county currently does not have the capability to become an independent geopark. Accordingly, a model for developing the county's capability to become a geopark has been presented, which mainly emphasizes participatory management, entrepreneurship, multipurpose tourists, and geotourism typology, etc.

The objective of this research is to investigate the factors that enhance the attractiveness of tourism destinations in Tehran. This study is applied in nature and employs a descriptive-analytical methodology. The data collection methods include the use of questionnaires and interviews. The statistical population comprises tourism experts and specialists, and through the application of Cochran's formula and simple random sampling, a sample of 210 tourism experts was selected. Data analysis was performed utilizing descriptive statistics and logistic regression tests.  The findings of the research reveal that, out of the 210 tourism professionals in Tehran, 91 individuals, representing 43.3%, perceived the attractiveness of Tehran's tourism destinations to be at a high level; 29% assessed it as moderate; and only 27% regarded it as low. Furthermore, the results concerning the factors influencing the enhancement of attractiveness in alignment with tourism development indicate that, among the four factors considered, the most significant were: 1) innovative business opportunities, with an impact coefficient of 0.613; 2) the city's natural, cultural, and historical assets, with an impact coefficient of 0.577; 3) the development of tourism infrastructure, with an impact coefficient of 0.497; and 4) urban development, with an impact coefficient of 0.473.
 

 

Policy-making in tourism development planning necessitates the adoption of innovative methodologies within the domain of urban governance. In alignment with this framework, it is imperative to implement policies that focus on the processes of "developing a good governance model for tourism in the post-COVID-19 era in Iran." This approach aims to mitigate the challenges posed by the pandemic, which has imposed significant strain on the tourism industry by reducing the evaluation of tourism governance indicators and establishing a foundation for their implementation. The methodology of this research is descriptive-survey with a practical focus, employing both documentary studies and field research. The qualitative component of the study utilized interviews as a tool for data analysis and the examination of relevant tourism indicators. The statistical population comprises experts and stakeholders involved in the tourism sector in Iran, with a sample size of 14 individuals selected through a combination of purposive and snowball sampling techniques. In-depth semi-structured interviews were conducted, and the data were analyzed through a process of open, axial, and selective coding until theoretical saturation was achieved, leading to the categorization of main and sub-categories. The data analysis was informed by the grounded theory methodology. The findings of this research, which identify indicators of effective governance and elucidate the causal conditions for the application of such governance in Iran's tourism industry, provide a foundation for potential outcomes, including the enhancement of the business environment, particularly in the aftermath of the economic downturn experienced due to the COVID-19 pandemic. These outcomes may lead to the creation of competitive advantages through the establishment of conducive platforms, including organizational measures, infrastructure development, technological enhancements, and the implementation of information and communication management strategies, marketing strategies, and oversight mechanisms, all of which are articulated as a comprehensive model.

Today, due to the conditions of globalization, city branding has become increasingly important due to its tourism potentials. Most regions with strategic planning in this area aim to achieve economic development and reduce deprivation through tourism. In this study, the research strategy is deductive, and its purpose is practical. The required data and information were collected from library resources and surveys (questionnaires and interviews) with experts. The meta-SWOT technique, based on an inside-out approach and a resource-based perspective, provides a framework for enhancing the competitiveness of cities and regions. The city of Kermanshah possesses significant capabilities to attract tourism, enabling it to achieve urban, regional, and global competitiveness. The findings of this study show that among the capabilities and potentials of Kermanshah, the existence of historical and cultural monuments—such as Taq-e Bostan, pillars, historic houses, museums, and its role as a center for handicrafts—as well as cultural similarities with people living in Iraq and Turkey, along with its unique culture, beliefs, and customs, serve as key tourism potentials. These attributes align with the four characteristics of the VIRO framework (Value, Rarity, Imitability, and Organization), making them the most strategic fit with macro variables affecting tourist attraction and urban competitiveness through tourism in Kermanshah. Among the major influential variables, the COVID-19 pandemic, international sanctions against Iran, climate change, natural disasters, and lack of funding have the greatest impact on the urban competitiveness of Kermanshah. Based on the analysis of resources and macro variables, a strategic fit map was developed, and appropriate solutions were proposed.

One of the contemporary approaches to tourism involves leveraging virtual spaces and information technology, which have transformed tourism perspectives and eliminated boundaries between physical and digital environments. This research investigates the potential of virtual spaces in promoting tourism development in Konarak County. The study is classified as "applied" in terms of its objective and "descriptive-analytical" regarding its nature and methodology, utilizing "documentary and survey (questionnaire)" data collection techniques. The target population comprises expert professionals, with 35 individuals selected using a two-stage Delphi sampling approach. The content validity of the questionnaire was established through professional evaluation, while reliability was confirmed via Cronbach's alpha test (α = 0.852). Data analysis employed t-tests, path analysis, and DEMATEL methodology. T-test results indicated that virtual spaces (M = 4.22) surpassed the baseline threshold (3), demonstrating a significant impact on tourism development in Konarak County. Path analysis revealed that information technology infrastructure had the greatest influence (factor = 0.608), while e-commerce exhibited the least effect (factor = 0.250) on tourism development. DEMATEL analysis indicated that the telecommunications platform index (5.971) displayed the highest level of interaction, whereas the information index (5.671) showed the lowest interaction. The social network index (1.402) emerged as the most effective factor, and the telecommunications platform index (2.088) was identified as the most influential factor.The findings suggest that establishing technological infrastructure and promoting Konarak County's attractions through media platforms (television, news websites, etc.) represents a significant advancement toward the county's developmental objectives.