1- ACECR, shali@acecr.ac.ir , shali@acecr.ac.ir
2- Seraj Higher Education Institute, hosna.emamzadeh20@gmail.com
Abstract: (55 Views)
Informal settlements, as one of the most important challenges of urban management in Iranian metropolises, require the adoption of new approaches with an emphasis on public participation and a community-based approach in the field of local planning and development. Within this framework, facilitation offices have been established in some informal neighborhoods with the aim of raising awareness and empowering residents, strengthening the relationship between official institutions and the local community, and improving social, economic, and physical indicators. However, the effectiveness of these offices in practice has been less evaluated structurally and empirically. The present study aimed to analyze the performance of facilitation offices in four neighborhoods of Tabriz metropolis, focusing on its relationship with empowerment, social participation, and physical, economic, and social outcomes.The research method is descriptive-analytical and applied. Data were collected in the field using a researcher-made questionnaire from 396 residents of neighborhoods with facilitation offices in 1401 and analyzed using structural equation modeling in SmartPLS software. The results showed that the performance of the offices had a direct effect on empowerment with a coefficient of 0.907 and on local participation with a coefficient of 0.636. Participation also played a significant mediating role in improving social indicators with a coefficient of 0.438, economic indicators with a coefficient of 0.294, and physical indicators with a coefficient of 0.266. Also, educational measures, transparent information, and interaction with local institutions were among the most important influential factors in the neighborhood development process. Accordingly, the research findings can be a basis for reviewing urban policies and creating participation-based institutions in the process of recreating and developing informal settlements